All Sales are Final
TamRas Jewels does not accept any returns or exchanges on any purchases.
If you wish to return or exchange your purchase because you no longer want/need it, we will not be able to offer you a refund, exchange or store credit | If you received your order in the mail and fail to pay duties and taxes on it and the courier company mails it back to us, you are not eligible for any refunds or credits | If you entered the wrong address at checkout and did not let us know directly, we are not responsible for sending it to the false shipping address you provided and will not recompense you the value of the packaging + shipping fees.
In special circumstances and to guarantee customer satisfaction, we will offer refunds, exchanges or store credits in the following circumstances only.
Trusted Delivery
The chances of your items arriving to you are slim because our shipping couriers are safe and reliable. Of course, in the case that something happens to your purchase, know that we will always do everything we can to satisfy you.
Satisfaction Guaranteed
Not a lot of other vendors can promise to go above and beyond. Let’s be real: things happen sometimes. When they do, you need to make sure your vendor is going to be there for you. No matter what happens, we strive to provide you with a 100% satisfaction guarantee.
Responsive & Supportive
If anything goes wrong with your purchase, we welcome you to communicate it to us directly through email. Our team is here to ensure that we get back to your concerns as soon as possible!
